RETURNS & WARRANTY

RETURN POLICY

We will accept returns only on brand new, unused items that have been delivered to the customer no longer than 30 days prior to the return request and were purchased directly from Caste Optics. To qualify for a return, items must arrive back to our warehouse in brand new, unused condition, in its original packaging. Return shipping costs are responsible to the customer. If you are looking to return a damaged or defective item, please refer to our warranty policy below.

WARRANTY POLICY

Caste Optics warrants to the original purchaser that its products are free from defects in material and workmanship, for the terms described. The life of the product is determined from the date of purchase until such time as the product is no longer serviceable due to normal wear and tear.

Our responsibility for defective goods is limited to repair or replacement as described below in this warranty statement. Replacement parts and items may consist of some used items that are equivalent or superior.

Caste Optics reserves the right to determine if the issue qualifies under the warranty policy. 

WARRANTY RIGHTS

This limited warranty gives you specific legal rights and you may also have other rights, which vary from state to state, province to province and country to country. 

WARRANTY TERM

1 year manufacturers/craftsmanship warranty

MAINTENANCE AND CARE

It is the responsibility of the customer/owner of the gear to practice regular maintenance and care to ensure that the purchased item lasts the intended life term. If an item is considered “not properly maintained”, it may be subject to a warranty declination.